THE SILVER CARE DIFFERENCE
At Silvercare Assisted Living communities, we have a strong belief that a person’s happiness as they age depends on where they live.
The people who live in Silvercare Assisted Living Communities are our top priority, and this “residents-first” attitude is clear as soon as you walk into one of our communities in Texas or Vermont.
We treat each resident like a member of our own family, and their loved ones can count on us to provide the right level of quality care and gentle help, along with friendly service that is honest and kind in all situations.
Our residents enjoy the freedom of living on their own while knowing that help is always close by, 24 hours a day.
Our caring, qualified staff is on-site 24 hours a day, 7 days a week to provide personal care and support services day or night. Even as our residents’ needs change, we help them with things like dressing and bathing, taking their medications, and more.
Each Silvercare assisted living community has a supportive, safe, and home-like setting.
We put a lot of emphasis on giving residents a high level of privacy, dignity, and individuality while also letting them share their daily lives with others to create a real sense of community.
Our assisted living communities follow carefully thought-out, individualized care plans for each resident and offer a full calendar of fun group activities to keep residents as mentally and physically active as possible.
Our all-inclusive residential communities have all the comforts of home without the stressors of everyday life.
Residents don’t have to do things like laundry, cooking, or cleaning, so they have more time to enjoy life on their own terms.
GETTING STARTED FINDING AN ASSISTED LIVING COMMUNITY
Have you noticed a change in your loved ones’ condition? Are day to day tasks becoming increasingly difficult to perform? If so, this might be a good time to start researching Assisted Living options.
My name is Ryan Patrick, and I am the Senior Sales Director for Silvercare Management. A Texas based owner/operator of Assisted Living, Memory Care and Independent living communities.
There are plenty of options to choose from when you are looking for an Assisted Living Community.
The task of trying to find the best one can seem daunting. If you are like most people, this is probably the first time you will be researching and touring Assisted Living Communities.
First and foremost, you want to determine what type of Assisted Living would be the best fit. Assisted Living communities are either a type A or a type B community.
Type A communities are reserved for individuals who are capable of self evacuating during an emergency. One thing to keep in mind if you select a type A community is that at some point in the future, you might be faced with having to move your loved one, if they ever reach the point that they are unable to self evacuate.
A type B community is able to provide care for individuals who can either self evacuate, or require assistance during an emergency evacuation. Type B communities are also what they call, age-in-place communities. This means that they are able to provide the care your loved one needs until the end of life.
Now that you have decided which type of community is the best fit, it is time to begin your search for the perfect community.
I recommend making a list of 3-5 communities that are in the area you are looking for. You will want to contact each community and set up a tour. Google reviews provide a glimpse into how others feel about the community. There are also other websites where you can find reviews from individuals who have experienced the community. These reviews are easily found with a quick google search.
Here are the top questions to ask the community sales representative.
1. What kind of training do your caregivers undergo?
Every community is different, but to hear how they train their staff will give you an idea as to how equipped they are to handle the care of your loved one.
2. How Many residents currently live in the community?
This will provide some insight into how well liked the community is. And if the size is a good fit for your loved one.
3. Do you have staff on-site 24/7?
You want to make sure that someone is available 24/7 in the event your loved one needs assistance. Be sure to clarify that they are “on-site” and not “on-call”
4. What kind of meals do you offer?
This question is important, you want to make sure that your loved one is going to be receiving 3 well balanced meals each day. Be sure to ask for a copy of the most recent menu.
5. What type of activities are available?
Social enrichment is a very important aspect of Assisted Living. Most communities will offer some sort of activity calendar. Be sure to ask for a copy of their current activity calendar.
6. What is your caregiver to resident ratio?
This information will shed some light on how much one on one time they will be able to provide your loved one. It is important that there is a good balance to this ratio.
7. What role do the families play?
It is important that you find a community that encourages family involvement. You also want to make sure that the families have direct contact with dept heads in the event you need to ask questions regarding your loved ones.
8. What kind of access do families/friends have to their loved ones?
You want to be sure that there is a visitation policy in place and that it aligns with your availability to come to visit. This is also a great time to ask about their policy on taking your loved one out for the day or a quick lunch date.
9. What 3rd party services are available?
Each community will more than likely have some sort of partnership or relationship with a 3rd party company that can provide support for extra care needs. This ranges from visiting physicians to podiatry. Dentistry, Physical therapy, occupational therapy, etc.
10. Does the community provide transportation to and from doctors’ appointments?
The community will most likely provide this service, check for a price, or if it is included.
Now that you have toured your selected communities, select your top three. Revisit these communities in person and make sure you are confident in your final selection.
A couple of tips for your return tour, ask if you can come back for a second tour where you can taste the food, or see firsthand one of the activities. Any community should be more than happy to accommodate these types of requests. I hope this podcast is a great tool to help you formulate your questions and helps you find the perfect community for your loved one.